Shipping policy
At GUERRERO GERMAIN PARIS, we are committed to ensuring your orders are delivered promptly and securely. Please review our shipping policy to understand how we process, ship, and handle deliveries.
1. Processing Time
- Orders are processed within 1-3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with your tracking details once your order has been shipped.
2. Shipping Rates & Delivery Times
We offer the following shipping options based on your location:
Domestic Shipping (Within [Your Country])
- Standard Shipping: [Insert estimated delivery time, e.g., 3-7 business days].
- Express Shipping: [Insert estimated delivery time, e.g., 1-3 business days].
International Shipping
- Delivery times vary by destination, typically ranging between 7-21 business days, depending on the shipping option selected.
- Note: Customs processing may extend delivery times.
Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order.
3. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- Use the tracking link provided to monitor the status of your delivery.
- For any issues or delays, please contact us at [Insert Contact Email/Phone].
4. Customs, Duties, and Taxes
- For international orders, customs fees, duties, and taxes may apply, depending on the destination country.
- These charges are the responsibility of the customer and are not included in the order total at checkout.
- We recommend checking with your local customs office for details about fees and procedures.
5. Lost or Delayed Packages
- If your package is delayed or lost in transit, please contact us immediately at [Insert Contact Email].
- We will work with the carrier to resolve the issue promptly.
- Please note: We are not responsible for delays caused by customs, weather conditions, or incorrect shipping addresses.
6. Changes to Shipping Address
- Please ensure your shipping address is correct at checkout.
- If you need to update your address after placing an order, contact us immediately at [Insert Contact Email]. Address changes are only possible before the order is shipped.
7. Returns & Exchanges
For information about returning or exchanging items, please refer to our Return Policy.
Contact Us
If you have any questions or concerns about our shipping policy, please reach out to us at:
- Email: contact@gg-fashion.com
We are here to help ensure your shopping experience is smooth and satisfying.